Which poor listening habit occurs when a group member fakes attention and interest?

a) Pseudo listening
b) Selective listening
c) Superficial listening
d) Defensive listening
e) Disruptive listening


ANS: a

Communication & Mass Media

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The first step in the group problem-solving process is to ___________ the problem

Fill in the blanks with correct word

Communication & Mass Media

The highly successful TED Talks, begun in 1990, stand for Teach, Education, and Drama.

Answer the following statement true (T) or false (F)

Communication & Mass Media

Which of the following does NOT characterize an intercultural alliance?

A. the use of compromise and submission in making decisions B. identification of power and unearned privilege C. orientations of affirmation D. acknowledgement of the impact of history

Communication & Mass Media

The use of emotion in persuasion is called

A.) credibility. B.) warrant. C.) ethos. D.) pathos. E.) logos.

Communication & Mass Media