Bill and Manny were in conflict over how to organize a team project until they realized that they actually completely agreed on the final vision for the project. Once that was clarified, they were able to sort out the more minor organizational details. What strategy did Bill and Manny use to resolve their conflict?

A. Find common ground
B. Bring in a neutral party
C. Focus more on the goal and less on the issues
D. Listen actively


Answer: A

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Generally, the first basic forms drawn are the circle and the square

a. True b. False

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Jacob is able to read his entire reading assignment for History class all in one sitting without becoming distracted. This positive trait is known as:

A. cognitive flexibility B. sustained attention C. effortful control D. self efficacy

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An IT manager was interested in whether there was any seniority difference in the use of email.  He hypothesized that because managers need to communicate with external agents more than lower-level employees do, they would spend longer using email than their subordinates. To test this hypothesis the IT manager monitored when staff used email and noted whether they were managers or lower-level employees, and then timed how long they spent using email (in minutes). What should she report?

A. Managers spent significantly longer using email than non-managers, t(7.18) = –1.90, p< .05 B. Managers spent significantly longer using email than non-managers, t(14) = -1.90, p< .05 C. Managers and non-managers did not significantly differ in the time spent using email, t(7.18) = –1.88, ns D. Managers and non-managers did not significantly differ in the time spent using email, t(14) = –1.88, ns

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According to Maslow, which of the following needs will predominate if there is a conflict among needs?

a. Need to spend time at concerts and museums b. Need to stay informed about events in the world c. Need to belong to a family d. Need to be seen as a unique individual

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