Which item below is the best example of an organizational ritual or routine?
A. The members of the group decide that e-mail is the best way for them to communicate.
B. The members of the group all use the same jargon when describing their product.
C. The group comes to accept the new chief executive officer (CEO) as the boss of the organization.
D. The organization has a weekly casual lunch get-together called "soup Wednesday."
Answer: D
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Two of Donovan's subordinates have been fighting over responsibilities for months. Donovan decides to settle the dispute "once and for all" and he sends a memo out to each subordinate providing a resolution to the problem. According to media richness theory, Donovan's actions are
A. effective communication, because a rich medium was matched with an ambiguous task. B. effective communication, because too few cues would be available to capture message complexity. C. a communication failure, because excess cues would cause confusion and surplus meaning. D. a communication failure, because too few cues would be available to capture message complexity
______________________ provides a view of how people connect with each other and how their
communication moves from small talk to more intimate and self-revealing talk. A) Social information processing theory B) Interpersonal needs theory C) Social penetration theory D) Dialectical theory E) Social exchange theory
What are the three types of propositions for persuasive speeches?
What will be an ideal response?
Oliver is using Webster's Dictionary and Roget's Thesaurus as
sources for his speech. These are examples of __________. Fill in the blanks with correct word