Answer the phone quickly to demonstrate that you care about your caller
Indicate whether the statement is true or false
True
You might also like to view...
Which of the following is most likely to improve one's self-concept?
A. Rejecting failure B. Tapping into one's spirituality C. Avoiding taking risks D. Comparing oneself to others
Answer the following statements true (T) or false (F)
1. Promoting good customer service employees is smart because they make the best supervisors and finding their replacement is easier. 2. It is harder to promote internal candidates when specialized skills are required. 3. Since a lot of time and money is spent hiring the employee, it is best to ask a top-performer to use on-the-job training as the method to introduce them to the culture. 4. High turnover rates with servers means less productivity due to new server’s lack of experience. 5. For senior positions, one way to ensure diverse thinking in your organization is to hire away your competitor’s top performing talent.
Recent research by McKinsey Global Institute suggests that by 2020, the worldwide shortage of highly skilled, college-educated workers could reach
A. 2 million B. an all-time low C. almost 40 million D. 12 million
The best place in a SWOT analysis for a wristwatch manufacturer to identify the presence of competitive substitute products is ________.
A. internal strengths B. internal weaknesses C. external threats D. external opportunities E. internal opportunities