Research has shown involving employees in decisions increases their ______.
A. empowerment
B. satisfaction
C. cohesion
D. skill development
B. satisfaction
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Bill Marriott Sr. reportedly fired an employee on the spot for insulting a guest. When this story got around the organization, employees quickly learned that Marriott did not tolerate disrespect toward guests. This did NOT demonstrate the influence of ______ on an organization’s culture.
a. leadership skills b. stories and legends c. laws d. norms
Part of your auto lease payments represents finance charges and are, therefore, deductible against your ordinary income on federal tax form
Indicate whether the statement is true or false
Which of the following is an example of a physiological innovation?
A. Optical mark readers B. Haptic interfaces C. 3G technology D. Image scanners
Chandler Kumar owns two antique stores. One is in an upscale neighborhood, and its merchandise is artfully arranged and priced to indicate product rarity. The other is in a run-down strip mall and contains some of the same type of merchandise, but the items are left in open boxes and placed haphazardly on shelves. Customers of either store have entirely different perceptions of the stores and would be surprised to know Kumar operates each of them because he uses such differing _____ strategies.
A. market integration B. segmentation C. targeting D. positioning E. market combination