List and define the four key traits of an organization that operates on the combined principles of bureaucratization and scientific management as based on the McDonald's Corporation.
What will be an ideal response?
The four traits are efficiency, calculability, predictability, and control. Efficiency is making the most of one's time, money, and other resources. Calculability has an emphasis of quantity rather than quality of products and services. Predictability means that the product will be consistent from place to place and time to time. Control includes maximizing the use of nonhuman technology and workers doing things exactly as they are trained to do.
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Which ethical principle is NOT addressed in the text:
a. Personal collaboration b. Client welfare c. Confidentiality d. Professional relationships
Which of the following techniques originated with the work of Sigmund Freud?
A. free association B. catharsis C. hypnosis D. insight
A limitation of reality therapy is that it:
a. consists of simple concepts that are easily grasped. b. discounts the therapeutic value of dreams. c. does not appeal to resistant clients. d. has limited applicability.
What is the difference between cognitive bias and cognitive distortion?
What will be an ideal response?