Answer the following statements true (T) or false (F)

Question

1. Eye contact signals the beginning of conversation; people typically tend to look at others when beginning to speak. 
2. A smile does not convey the same emotions in different countries. 
3. Folding one's arms can be interpreted as defensiveness. 
4. According to research, touching is typically detrimental to teamwork

Answer 1

1. FALSE
Eye contact signals the beginning and end of a conversation; there is a tendency to look away from others when beginning to speak and to look at them when done.
2. TRUE
You may be accustomed to thinking that smiling represents warmth, happiness, or friendship whereas frowning represents dissatisfaction or anger. But these interpretations of facial expressions don't apply across all cultures. A smile doesn't convey the same emotions in different countries.
3. TRUE
Closed body positions, such as folding one's arms or crossing one's legs, represent defensiveness.
4. FALSE
Good teams tend to use touch more than bad teams do, according to some research.