When Alicia and Jordan dined at Formia Ristorante, a contemporary Italian restaurant in New Jersey, they both enjoyed Formia's coy, smart and embracing atmosphere. Formia creates this atmosphere with a single large dining room that measures 20 by 60 feet and contains 14 roomy tables. Ceiling fans slowly swirl as candlelight dances across the tables that are attentively cared for by servers. Vertical pink and white florid patterns emerge from old wainscoting. Finally, Formia's two-page menu offers guests a range of pasta, chicken, veal, and seafood entrees, in addition to nightly specials that are handwritten and presented on large index cards. Alicia and Jordan experienced the ________ element of Formia Ristorante's services marketing mix.

A. Product
B. Place
C. Process
D. Production
E. Physical evidence


Answer: E

Business

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When all followers are in the in-group, ______.

a. there is no one left to trust b. only tangible exchanges take place c. it is impossible to get anything done d. this is the ideal situation

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Based on self-reporting in one study, from where did middle managers find that most pressure to write fraudulent internal reports originate?

a. customers and clients b. their superiors c. themselves d. employees seeking more resources

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In a recent survey of computer ownership, 73.4% of the respondents indicated they own PC computers, while 21.8% indicated they own both PC and Mac computers, and 80.1% said they own at least one of the two computers. a.What is the probability that a respondent owns a Mac computer?b.Given that a respondent owns a PC, what is the probability that the respondent also owns a Mac?c.Are events P and M mutually exclusive? Why or why not? Explain using probabilities.d.Are the two events P and M independent? Explain, using probabilities.

What will be an ideal response?

Business