The X-Y-Z Formula is about:
a. Buddhist considerations.
b. communication skills.
c. destructing expressions of anger.
d. none of the above.
b. communication skills.
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To say that when we communicate we bounce back and fourth between stages instead of moving from one to the next is to say which of the following?
A. Communication is compelling B. Communication is idiosyncratic C. Communication is recursive D. Communication is negotiated
Win-win problem solving is seldom used because
a. there is a lack of awareness of it. b. emotional reflexes prevent constructive solutions. c. it requires both persons’ cooperation. d. win-win problem solving is actually the most used problem-solving style of all. e. a, b, and c are correct.
In ________ cultures, certain groups of people hold great power, while the average citizen has much less.
A. high-power-distance B. no-power-distance C. low-power-distance D. equal-power-distance
If Jamie begins to view his girlfriend's differences as annoying, he is most likely in the ________ stage of relationship deterioration.
A. differentiating B. avoiding C. stagnating D. circumscribing