Which of the following definitions best describes 'listening' as opposed to ‘hearing'?

a. physiological sensory processes by which auditory sensations are received by the ears and transmitted to the brain.
b. psychological procedure involving interpreting and understanding the significance of the sensory experience.
c. Hearing what another person is saying without really listening or understanding them.
d. Listening carefully in a way in which one can truly understand what the other person is saying.
e. B and C above


B

Social Work & Human Services

You might also like to view...

According to Siranni and Friedman, much policy for poor communities tends to be driven by a model that focuses on

a. the strengths of individuals and their communities. b. building on community and individual strengths to increase them. c. solving problems for the poor in order to engage them as citizens. d. the deficiencies of individuals and their communities.

Social Work & Human Services

Some of Jansson's guidelines that can help to have respectful dialogue in academic and other settings include

A. acknowledging the complexity of policy issues. B. acknowledging that some policy issues do not lend themselves to consensus. C. engaging in respectful debate that does not negatively characterize opponents' personal character, morality, or intentions. D. All of these are correct.

Social Work & Human Services

During ______, the social worker and client monitor the plan to make sure their strategies are being followed and to adjustments as deemed necessary.

A. implementation B. diagnosis C. engagement D. planning

Social Work & Human Services

Having an object to dwell on is a basic component to meditation approaches

A) ?True B) ?False

Social Work & Human Services