An electronic storefront includes several mechanisms that are needed for conducting the sale. The most common mechanisms include each of the following except
A) electronic catalog.
B) search engine.
C) supply chain.
D) payment gateway.
C
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Which of the following is a guideline for granting claims and requests for adjustment when your company is at fault?
A) Do not provide detail for how you plan to resolve the situation. B) Specifically assign blame to someone else in the organization. C) Start from the assumption that the information the customer provided is correct. D) Imply that the customer is at fault. E) Avoid taking or assigning personal responsibility for setting matters straight.
When setting optimal levels of product availability in practice, it is important to
A) obtain a reasonable estimate of the cost of stocking out. B) obtain a very precise estimate of the cost of stocking out. C) focus on the most responsive production method, even if it is not low cost. D) develop a preset target of product availability.
Riley invents a new valve to cap undersea oil spills. He names the valve "Great Catch.". He also writes the installation manual to be included with each valve. Riley can obtain copyright protection for
a. the valve. b. the "newness" of the valve. c. the name. d. the installation manual.
A company that chooses forward vertical integration into downstream industries is focused on moving toward adding value to component parts, manufacturing, and raw materials.
Answer the following statement true (T) or false (F)