What type of request message would benefit from more explanation and persuasion than usual?
A) When asking for a favor
B) When providing instructions
C) When responding to claims
D) When confirming information
E) When providing instructions
Answer: A
Explanation: A) In some cases, you will be asking people to do you a favor, something that they have no obligation to do. This second kind of request often requires more explanation and persuasion.
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