Jenna manages a retail store and she has been noticing long lines at checkout lately. She is unsure about increasing staffing levels right now, so she chooses to reconfigure the physical orientation of the checkout space to alleviate the problem for the time being. Jenna is using the ________ model.
A. incremental
B. coalition
C. rational
D. predictive
E. intuition
A. incremental
In the incremental decision-making model, managers take small, short-term steps to alleviate a problem, rather than steps that will accomplish a long-term solution.
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