In retailing, ________ points refer to the instances when consumers interact directly with the brand on their way to purchase.

A. purchase
B. customer
C. touch
D. interaction
E. contact


Answer: C

Business

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The point where the profit line intersects the horizontal axis on the profit-volume chart represents:

A) the maximum possible operating loss B) the maximum possible operating income C) the total fixed costs D) the break-even point

Business

The new insurance policy for employees ____ each individual to pay more for name-brand drugs

A) require B) requires

Business

Milestones are generally considered to be:

A) Demotivators for the project team. B) Key project review gates. C) The end of the project for all team members except the project manager. D) Points where two or more activities merge.

Business

In Davis v. Baugh Industrial Contractors, the traditional common law rule prevented a party who accepted a completed construction project from later suing the contractor for flaws in construction that caused injury to others. In reviewing such a case, the Washington state high court held that the rule was no longer sensible in modern times because:

a. contractors no longer sign liability release forms b. contractors are no longer considered trustworthy people compared to in earlier years c. construction has become complex so landowners cannot be expected to recognize substandard performance d. contractors no longer work directly with landowners e. contractors will do substandard work if they are not held accountable even after a project is completed

Business