Which of the following statements is TRUEof the Community Medical Association (CMA) case study?
a. The case describes how the 5Ss were used by CMA's 50 databases.
b. Total savings was over $40 million from implementing an integrated operating system with a common data base compared to the previous system.
c. Doctors' total changeover and setup (i.e., system relog) time per patient increased after the new integrated operating system was implemented.
d. The quality of medical diagnosis and decisions (i.e., clinical quality) improved with the new system.
D
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