Which of the following would be considered a service department for an airline?
A. Information Systems.
B. Flight Catering.
C. Purchasing.
D. Maintenance.
E. All of the answers are correct.
Answer: E
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A(n) _______ is a single point of contact within a company for managing customer incidents and service requests.
Fill in the blank(s) with the appropriate word(s).
MRP output reports are available to ______.
A. production planners B. customer service representatives C. production managers D. all of these
Answer the following statement(s) true (T) or false (F)
1. An “I win, you lose” mentality can be referred to as a silo mentality. 2. Lack of information visibility is a common obstacle to process integration. 3. Frequent demand forecast updating can contribute to the bullwhip effect. 4. The batching of orders is unlikely to increase the likelihood of the bullwhip effect occurring. 5. Demand variability can lead to order batching.
All other things equal, which of the following would increase a division's residual income?
A. Decrease in average operating assets. B. Increase in minimum required return. C. Increase in expenses. D. Decrease in net operating income.