Explain and provide an example of a “red-flag” word.
What will be an ideal response?
Red-flag words are words that interfere with our ability to listen because they trigger in us an emotional deafness that causes our listening efficiency to drop to zero as we take an emotional side trip. Among the examples provided in the text are: Nazi, you should, entitlement, and what’s wrong with you?
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Cletus manages a research and development team in charge of creating new products for his organization. He recently read about the motivation-work cycle. Which of the following would be a good suggestion for him to properly motivate the employees on his development team?
A. provide intrinsic rewards toward the end of the development process B. provide extrinsic rewards during the implementation phase of the process C. provide extrinsic rewards during the idea generation phase D. do not worry about motivation for the team as it is unimportant for innovation
What are the two distinct aspects of organizational change that must be addressed?
a. Why and where b. Why and what c. How and what d. How and why
Pro-rata reinsurance means:
A) losses, premiums, and expenses are divided proportionately between the primary insurer and reinsurer B) reinsurance is automatic C) coverage is available at market rates D) reinsurance is layered horizontally after the primary's retention
The Accessibility Wizard has options allowing users to configure windows to meet their ________, ________ and ________ needs
(a) vision, hearing, mobility. (b) mouse, keyboard, monitor. (c) vision, graphical, screen reader. (d) user agent, braille display, screen reader.