Which of the following would not be suggestive of a company recognizing sales too early?
a. large and volatile amounts of uncollectible accounts receivable
b. excessive warranty expenditures
c. large growth in accounts receivable
d. unusually large amount of returned goods
C
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One of the overall goals of the Pancake House Restaurant is customer satisfaction. In the light of that goal, match the learning and growth perspective with the appropriate objective
a. Customer satisfaction means that the chefs engage in culinary continuing education. b. Customer satisfaction means that customers receive their food within 10 minutes of placing an order. c. Customer satisfaction means that the customer appreciation program is successful. d. Customer satisfaction means that the restaurant is profitable.
Underfoot Constructions is an organization with a distinct division of labor and a consistent set of rules. Managers conduct business in an impersonal way and do not socialize with subordinates outside of work. Which of the following terms best describes this firm?
a. Corporation
b. Bureaucracy
c. Conglomerate
d. Technocracy
E-mail and other online communications do not offer the confidentiality of a written document mailed directly to the recipient
Indicate whether the statement is true or false
When new ideas are presented with humor, the audience is more likely to remember what you said
Indicate whether the statement is true or false