Total quality management or TQM refers to the broad set of management and control processes designed to focus the entire organization and all of its employees on providing products or services that do the best possible job of satisfying the customer.
Answer the following statement true (T) or false (F)
True
TQM refers to a broad set of management and control processes designed to focus the entire organization and personnel on satisfying the customer in the best possible way.
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Which of the following is/are true regarding the financing of a charitable organization?
a. may obtain some or all of its financing from donations (contributions) b. does not issue common stock or other forms of shareholders' equity c. does not have retained earnings d. all of the above are true e. none of the above are true
Describe four of the common ethical issues that managers face in business: bribery, corrupt payments, employment and personnel issues, marketing practices, impact on the economy and environment, and employee and customer privacy.
What will be an ideal response?
Behavior styles are created through a combination of ______________
a. psychoanalysis and personality assessments b. maturation, synapses growth, and life experiences c. years of interacting with others d. a leadership development class
Revenues are:
A. The excess of expenses over assets. B. The costs of assets or services used. C. The same as net income. D. Resources owned or controlled by a company E. The increase in equity from a company's sales of products and services.