Which of the following is a benefit to IM use?
A) Better security features
B) Rapid response
C) User authentication
D) Logging messages for later use
E) Compatibility between systems
Answer: B
Explanation: B) The benefits of IM include its capability for rapid response to urgent messages, lower cost than phone calls and email, ability to mimic conversation more closely than email, and availability on a wide range of devices. In addition, because it more closely resembles one-on-one conversation, IM doesn't get misused as a one-to-many broadcast method as often as email does.
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