The AACN has addressed the issue of horizontal violence in the workplace and made recom-mendations for actions by the nurse manager. Which of the following are recommendations for action by the AACN against workplace horizontal violence?
a. Develop a culture that does not tolerate violence.
b. Report all incidences to upper manage-ment.
c. Separate the two people by not assigning them to work on the same shifts.
d. Ask the two people to sit down and work it out.
ANS: A
If the workplace is intolerant of horizontal violence, staff will not participate in that form of con-flict. The other options are not actions that should be taken by the manager.
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