Activities involved in the Supplier Relationship Management (SRM) macro process include
A) planning of internal production and storage.
B) order fulfillment.
C) supplier evaluation and selection.
D) order management.
Answer: C
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Vanessa runs a flower shop. She recently made some changes so that one employee answers phones and does paperwork, while another creates arrangements, and a third packages and delivers the arrangements. Previously, each employee was responsible for the order from the phone call through the delivery. Vanessa's job redesign has
A. increased task identity. B. decreased task identity. C. increased task significance. D. decreased task significance. E. decreased autonomy.
A CPA auditing an electric utility wishes to determine whether all customers are being billed. The CPA's best direction of test is from the:
A. billing (sales) register to the accounts receivable ledger. B. billing (sales) register to the meter department records. C. accounts receivable ledger to the billing (sales) register. D. meter department records to the billing (sales) register.
As a production manager, George is accountable for resource budgets that are highly sensitive to overtime pay rates. As a sales manager, Lucas needs to meet customer delivery schedules at all costs to avoid losing contracts that drive his commissions. The conflict that arises between these managers is the result of
A. unobtrusive power. B. overlapping authority. C. status inconsistencies. D. distributed negotiation. E. different evaluation and reward systems.
Overapplied overhead will result if
a. the plant is operated at less than expected capacity. b. overhead costs incurred were greater than estimated overhead costs. c. overhead costs incurred were less than overhead costs charged to production. d. overhead costs incurred were greater than overhead charged to production.