When conducting business in most cultures, one should be very careful to avoid excessive familiarity, especially in initial meetings.
Answer the following statement true (T) or false (F)
True
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Which of the following statements about conflict is accurate?
A) Conflict occurs when one individual perceives incompatible goals. B) Many relationships have no conflict. C) In conflict, individuals emphasize emotions, leading to the dissolution of the relationship. D) In conflict, two individuals perceive that they cannot achieve their individual goals without one or both losing something. E) With training, conflict can be eliminated from your relationships.
You will get rid of nervous tension when speaking
A.) by proper breathing. B.) by memorizing. C.) by proper preparation. D.) never. E.) by proper practice.
During Mia’s interview of the mayor on his thoughts about the upcoming city council election, she used ____________________ such as “and then?”, “what else?” to probe for more answers.
a. primary questions b. secondary questions c. pertinent questions d. discretionary responsibilities
The text discusses five styles of conflict behavior. Pick three styles. Describe the basic characteristics for each, present at least one communication behavior for each style, and present an advantage and disadvantage for each.
What will be an ideal response?