An episode in which a customer comes in contact with any aspect of the company, however remote, and thereby has an opportunity to form an impression is called
A. a moment of truth.
B. empowerment.
C. a first impression.
D. none of the above.
Answer: A
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Labor productivity is calculated as
A. output minus net exports. B. the average product of labor minus the marginal product of labor. C. total factor productivity divided by the amount of capital. D. output produced by labor divided by hours worked.
A store that sells books, magazines, and newspapers has an average inventory of $15,000 at cost. Its cost of goods for the previous year was $62,000, and its net profit was $9,000. Calculate the retailer's inventory turnover.
A. 14.5 B. 6.89 C. 4.13 D. 1.67 E. 2.14
Acker Corporation acquires 30% of the outstanding voting common shares of the Insight Corporation for $600,000 . Packer Corporation acquires the investment in Insight Corporation by buying previously issued shares of Insight Corporation from other investors. Between the time of the acquisition and the end of Packer Corporation's next accounting period, Insight Corporation reports earnings of
$80,000; and pays a dividend of $30,000 to holders of its common stock. Insight Corporation reports earnings of $100,000 and pays dividends of $40,000 during the subsequent accounting period. Assume now that Packer Corporation sells one-fourth of its investment in Insight Corporation for $165,000 . The entry is as follows: a. Cash. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165,000 Investment in Stock of Insight Corporation. . . . . . . . . . . . . . . . . . . . . 158,250 Gain on Sale of Investment in Stock of Insight Corporation. . . . . . . . . . 6,750 b. Investment in Stock of Insight Corporation. . . . . . . . . . . . . . . 158,250 Gain on Sale of Investment in Stock of Insight Corporation. . . . 6,750 Cash. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . .165,000 c. Cash. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165,000 Investment in Stock of Insight Corporation. . . . . . . . . . . . . . . . . . . . . 158,250 Equity in Earnings of Affiliate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6,750 d. Investment in Stock of Insight Corporation. . . . . . . . . . . . . . . 158,250 Equity in Earnings of Affiliate . . . . . . . . . . . . . . . . . . . . . . . . . 6,750 Cash. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165,000 e. Investment in Stock of Insight Corporation. . . . . . . . . . . . . . . 158,250 Gain on Sale of Investment in Stock of Insight Corporation. . . . 6,750 Equity in Earnings of Affiliate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165,000
An interviewer asks, "What is your biggest weakness?" How should you respond?
A) Try to define your weakness as a strength. B) Say that you don't know how to answer the question. C) State that being a perfectionist is your biggest weakness. D) Ask the interviewer the same question in response.