Which type of listening is not merely repeating the speaker's exact words, but rather putting together into some meaningful whole our understanding of the speaker's total message?
A) surface
B) active
C) inactive
D) depth
B
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Craig recently started working for a human resources consulting firm. He has been making comparisons between this organization and that of his previous job, where he worked in sales. One big difference Craig has noticed is that at his old job, people seemed much friendlier and there was a lot of interoffice socialization. At his new job, everyone works fairly isolated. Craig is experiencing which stage of organizational assimilation?
A. anticipatory socialization stage B. comparison stage C. encounter phase D. metamorphosis stage
_______________ systems are characterized by a lack of input communication, making it difficult to make good decisions and stay current with the needs of the environment
Fill in the blank with correct word
Which of the following is NOT a way to assess self-talk?
a. retrospection b. reframing (page 290-291) c. imagery d. log books or journals
Which of the following is not a method to reduce communication apprehension?
A) systematic desensitization B) cognitive restructuring C) positive visualization D) skills training E) reflective practicing