What are the three basic phases of the interviewing process? Briefly explain each of them

Question

What will be an ideal response?

Answer 1

The three basic phases to the interview process are preparation, establishment of the psychological content, and the actual questioning. Obtaining information from the dispatcher or from officers on the scene satisfies the preparation stage. If the interview is staged at the convenience of the officer rather than a result of crisis intervention, additional preparation would include contacting agencies that have previously been involved. Record checks and witness interviews would also be considered part of the necessary preparation.

The second phase contains the extremely important element of rapport, which describes the relationship established between the interviewer and the interviewee. This relationship can be constructed or destroyed within seconds if the responder shows distaste, distrust, or condemnation of the person who is confronted. Obvious bias such as asking the woman what she did to provoke an attack, or assuming that a blood-soaked man was the abuser, are examples of what breaks down rapport and inhibits information that would benefit the officer and facilitate a resolution. Victim cooperation is consistently tied to officer attitudes. Look at the evidence and question both parties without prejudice. If a victim does not believe that he or she will get fair treatment from the officer, the person won't bother to try. If victims won't give information, you can't proceed.

The third phase is the actual questioning. In addition to questions about the incident under investigation, a risk assessment must be made to determine the level of danger the batterer presents.