The general assessment technique that involves feeling patients with one's hands is called:
A. auscultating. C. palpating.
B. observation. D. scanning.
C
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If a patient becomes angry or starts speaking in a loud voice, the medical assistant should ________
a. call the police immediately b. keep his or her voice loud c. help calm the patient d. call the physician immediately
Which of the following is NOT a quality or characteristic regularly found in good medical assistants?
A. Integrity B. Empathy C. Discretion D. Humility
It is essential to remember that patients must sign a ____________________ form to authorize the communication of health information via e-mail or other electronic means
Fill in the blank(s) with correct word
Give two examples of shaming or threatening statements and/or actions that are roadblocks to communication