When viewers avoid commercials by changing from channel to channel, it is called
A) zapping.
B) flipping.
C) flushing.
D) zipping.
Answer: D
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In order to improve your empathic listening, which recommendation is helpful?
A. See things from the receiver's point of view. B. Engage in one-way communication. C. Interrupt the speaker if what you have to say is more important. D. Seek to understand the speaker's thoughts and feelings.
Audience analysis will help you to shape your specific purposes and determine which are most appropriate to your listeners
Indicate whether the statement is true or false
The median is the score that occurs most frequently
Indicate whether the statement is true or false.
When developing a persuasive speech it is helpful to identify the specific
emotions that you want to reach within listeners. Indicate whether the statement is true or false.