Answer the following statements true (T) or false (F)

1. One responsibility of a nonprofit board member is to supervise volunteers.
2. The board responsibility of “obedience” means the board’s members need to do what the chief executive officer asks them to do.
3. The Sarbanes–Oxley Act has a provision protecting whistle-blowers.


1. False
2. False
3. True

Business

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Retailers reduce their ________ by utilizing mystery shoppers to assess service quality.

A. responsiveness B. standards gap C. tangibility D. knowledge gap E. reliability

Business

Any effort by the Federal Trade Commission (FTC) to evaluate expected deceptive marketing practices would be seriously flawed because it would mean punishing business on the basis of what the FTC thinks might happen rather than on what actually does happen.

Answer the following statement true (T) or false (F)

Business

The marketing research report could be distributed in a variety of formats including hard copy and electronic. However, it is not advisable that research reports be published or posted directly to the Web

Indicate whether the statement is true or false

Business

All of the following are relevant in a sell or process-further decision except

a. sales value at the split-off point. b. sales value after further processing. c. additional processing costs. d. joint costs.

Business