The informatics nurse is leading the team for the implementation of the clinical information system. Which is a key element for a successful system implementation?
A) Effective training
B) Incorporating data dictionaries at every terminal
C) Providing a help desk during the day shift
D) Finding an ancillary staff member to assist in troubleshooting the new system
A) Effective training
Explanation: A) Unless staff members are adequately trained and understand the usefulness and nuances of a system upgrade, the technology is not fully utilized.
B) Data dictionaries at every terminal will not guarantee successful implementation.
C) A help desk needs to be available on all shifts.
D) Specific super users should be trained and identified to assist with the implementation.
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