Answer the following statements true (T) or false (F)
1. Side-by-side seating indicates cooperation, while face-to-face seating indicates
competition.
2. Nonverbal behavior is the predominant form of communication in negotiation.
3. In the United States, the accepted practice in negotiations is to begin with a general
conversation on neutral topics.
4. Negotiators are expected to make an equal number of concessions in negotiations
as their opponents do.
1. TRUE
2. FALSE
3. TRUE
4. TRUE
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An outline of interview questions used to structure an interview is known as a(n) ______.
a. survey b. questionnaire c. keyword outline d. interview guide
The audit opinion of a public company is similar to an opinion for a private company except for the public company comments will be added as to the effectiveness of internal control over financial reporting
Indicate whether the statement is true or false
Use this information for questions that refer to the United Tools case.Terry Harter is marketing manager for United Tools, and Mike O'Reilly is the firm's logistics manager. They work together to make decisions about how to get United's hand and power tools to its customers-a mix of manufacturing plants and final consumers (who buy United tools at a hardware store). United Tools does not own its own transport facilities, and it works with wholesalers to reach its business customers.Together, Harter and O'Reilly try to coordinate transporting, storing, and product-handling activities to minimize cost while still achieving the customer service level their customers and intermediaries want. This usually requires that United keep an inventory of most of its products on hand; but demand for
its products is fairly consistent over time, so inventory is easy to manage.Harter has identified four options for physical distribution systems she could use to reach two of her key wholesalers, Ralston Supply and Ricotta Tool Co. The total cost for each option-and the distribution service levels that can be achieved-are as follows:
Ralston Supply expects a very high level (90 percent) of distribution customer service. Ricotta Tool Co. is willing to settle for a 70 percent customer service -leveleven if that means some products will occasionally be out of -stockif it gets products at a lower price.For its large retail hardware customers (like Home Depot), United regularly ships smaller orders directly to individual stores or in some cases to the retail chain's warehouses. Cross-country shipments usually go by rail, while regional shipments usually go by truck. When United Tools considers its total inventory cost, which of the following would NOT be included?
A. costs of damage to products while in inventory
B. costs of inventory becoming obsolete
C. cost of money tied up in inventory
D. cost of a storage facility
E. All of these should be included in total inventory cost.
Personal productivity software is actually a type of:
A. vertical market software. B. horizontal market software. C. operating system software. D. utility software.