Dependability is not as important to a buyer as is absolute length of lead time
Indicate whether the statement is true or false
False
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Guarantees are most effective in two situations. The first is when the company or products are not well known. The second is when the product's quality is ________ to competition
A) not known B) different C) inferior D) equivalent E) superior
______ is the sending and receiving of thoughts and feelings without speaking.
A. Power distance B. Nonverbal communication C. Listening D. Hearing
You are a manager of a local Homeless Shelter and 85% of your "clients" are homeless men, most are military veterans
You are approached by a PR agency and told that your nonprofit has been designated as a recipient of a program created by one of their clients, a nationally known women's clothing firm, will take "trade-ins" on dresses, and donate the used dresses to your organization. They ask where you want the first load of dresses delivered. You should: a. Ask for money instead b. politely decline to take delivery and suggest one of your "competitors", a shelter that also takes in battered women, and work with them to take the dresses and share the publicity c. Call your contact at local newspaper to get some publicity d. Ask what time the dresses will be delivered e. Sue the corporation
Writers should avoid constructing a work plan for a business report because it may become too restrictive to them and to their audience
Indicate whether the statement is true or false