In a non-English-speaking patient's medical records, it is indicated that he has no family. However, several people arrived in the critical care unit and stated that they are the patient's family. What impact does this miscommunication have on the patient's care?
1. Poor decision-making
2. Increase the cost
3. Improve the outcomes
4. Enhance therapeutic communication
3
Explanation: 1. Language barriers can cause poor, abbreviated, or erroneous communication and poor decision making on the part of both the provider and patient.
2. Language barriers can cause poor, abbreviated, or erroneous communication and poor decision making on the part of the provider and patient. It has not been documented that language barriers increase the cost for health care.
3. Language barriers can cause poor, abbreviated, or erroneous communication and poor decision making on the part of the provider and patient. Language barriers will improve the patient's outcomes once overcome.
4. Language barriers can cause poor, abbreviated, or erroneous communication and poor decision making on the part of the provider and patient. Language barriers do not enhance therapeutic communication.
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