Consumers lease physical products for a specified period of time with _____ services
a. intangible
b. owned-goods
c. nongoods
d. rented-goods
d
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Which of the following means that the respondent's name is known by the researcher, but not divulged to a third party?
A) Anonymity B) Confidentiality C) Exclusivity D) Secrecy E) Secret identity
Jaswal is writing a report that contains a vertical column bar chart showing last year's employee participation in three continuing education courses: human relations skills, stress management, and advanced Excel. Which of the following statements BEST interprets and analyzes the graph?
a. Figure 1 shows enrollment for each of the continuing education programs we offered. b. As Figure 1 indicates, the enrollment for advanced Excel was almost double that of stress management; and human relations skills was the highest of the three. c. The enrollment for stress management was 42; for advanced Excel it was 81; and for human relations skills it was the highest at 127. d. Figure 1 data indicate that continuing education training needs are shifting from training in stress management and advanced Excel toward human relations skills.
Allen says, "Please review these figures by Monday and give me a report." Charles replies, "I'll have it ready first thing in the morning." Which of the following transactions is this conversation an example of?
A. Crossed B. Ulterior C. Responsive D. Complementary
To get valid and reliable data from your audience, your language must be
A) action based. B) in English. C) clear and concise. D) decision based.