Roy Harold purchased a new washer/dryer for his apartment. Shortly after the appliances had been installed, a store representative called Harold and asked if he was satisfied with the washer/dryer and the installation. The store representative also asked Harold to call if he had any further needs. This is most likely an example of which relationship level?

A. partnership
B. accountable relationship
C. proactive relationship
D. reactive relationship
E. basic transactional relationship


Answer: B

Business

You might also like to view...

______ job design focuses on minimizing the physical strain on the worker by structuring the physical work environment around the way the body works.

A. Perceptual-motor B. Motivational C. Biological D. Mechanistic

Business

The National Labor Relations Act establishes the right of employers to terminate the employment of members of unions whose continued picketing hinders the progress of the business

Indicate whether the statement is true or false

Business

Questions concerning trade union membership are prohibited during the job hiring process by which legislation?

A) Charter of Rights and Freedoms B) Labour legislation C) Provincial human rights legislation D) Federal human rights legislation E) Both B and D

Business

For performance evaluation purposes, the fixed costs of a service department should be charged to operating departments using:

A. budgeted fixed costs and the peak-period or long-run average servicing capacity. B. budgeted fixed costs and the actual level of activity for the period. C. actual fixed costs and the budgeted level of activity for the period. D. actual fixed costs and the peak-period or long-run average servicing capacity.

Business