In _____, social workers encourage people to discuss the problems or issues of concern and their

circumstances, their aspirations and goals, their views and feelings about themselves, and their preferences and
strengths.



A. information-gathering encounters
B. reframing
C. change-making encounters
D. centering


ANS: A
PG: 263–264
Feedback: In information-gathering encounters, social workers encourage people to discuss the problems or issues
of concern and their circumstances, their aspirations and goals, their views and feelings about themselves, and their
preferences and strengths. As they express themselves, they may share facts as well as opinions, thoughts as well as
emotions; and they may reveal information verbally, nonverbally, and sometimes through other means as well.

Social Work & Human Services

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What will be an ideal response?

Social Work & Human Services