Bernadette calls Cynthia into her office and says, "We need to change how we're handling orders for raw materials in the plant. Right now we're consistently running at least 25 percent over budget, supplies are coming in behind schedule, and there have been issues with quality control as well. I'd like you to take this over. Talk to the line managers, evaluate options, get some competitive bids, and then give me a report with your recommendations by next Tuesday." This is an example of
A. centralization.
B. standardization.
C. delegation.
D. brokering.
E. concentration.
Answer: C
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