You are assessing a 5-year-old boy who complains of arm pain after falling down three steps. As you physically assess the patient, he tries to bite your hands. His mother is at his side. Which statement by you is appropriate to make regarding the behavior of biting?
A) "If you bite me, I will not help you feel better."
B) "Do you bite your mother? Why would you try to bite me?"
C) "Mom, you need to stop him from biting me."
D) "I know that you hurt, but biting is not okay."
D) "I know that you hurt, but biting is not okay."
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A pulse oximeter is a device that measures the amount of oxygen carried on which type of
cells? A. White blood cells C. Platelets B. Red blood cells D. Lymphocytes
Answer the following statements true (T) or false (F)
1) A medical office specialist can appeal a claim in writing or over the telephone. 2) If a claim is denied due to services NOT being covered under the insurance policy, the patient cannot be billed for the services. 3) When payment is denied, the insurance carrier only notifies the patient. 4) If a procedure is NOT documented in the medical record, it cannot be reported or billed. 5) When answering a patient's questions about claims, the medical office specialist should use technical terms in order to sound more professional and accurate.
Which of the following best identifies the data to be reviewed and the complexity of the data to be reviewed when the physician obtains old records?
A. Straightforward B. Low C. Moderate D. High
Which of the following is true regarding licensure and specialty certification?
A. Physicians completing training are licensed by the medical licensing board in the state in which the newly minted physician wants to practice. B. Specialty boards at the state level deliver exams and certify physicians after they have completed specialty training. C. Other health professions do not have licensure boards and specialty certification procedures. D. None of the above