In an effort to improve your skills, you identified weaknesses in your leadership style and worked to reduce the impact your weaknesses have on others. Then, you selected your management team and hired a consultant to help the team work seamlessly together. You now must solve some other key problems to move the business forward. You remember the management decision making model the consultant utilized: identify a problem, generate alternatives, select alternatives, and implement the solution

One of the challenges of identifying a problem is to identify the actual problem, and not just a symptom of a problem. For example, you have been hearing complaints from unhappy customers who say their roofing job was not finished on the date that was promised by the roofing estimator.

The late completion of roofing jobs is a symptom of some underlying problem. Which of the following represents the underlying problem?


Ans:
A new shingle you are using is larger than older shingles and jams machines often.
The estimators have not been taking into account the weather forecast when quoting completion dates.

Business

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