_____ involves finding some truth in what the other person (side) is saying and then expressing your "agreement" even if you feel the other person is largely wrong.

A. Role reversal
B. Empathy
C. Disarming
D. Stroking


Answer: C

Social Work & Human Services

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Evaluating the effectiveness of individual workers is the focus of practice evaluations

a. True b. False

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Regarding treatment groups, which of the following is accurate?

a. They exist to achieve a specific set of objectives b. Board of directors is an example c. They help clients resolve problems d. Legislative bodies would fall under the umbrella of this type of group

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A major source of social and emotional support for African Americans, outside of family, is:

A) the federal government. B) senior centers. C) the church. D) self-help groups.

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Participative leaders emphasize______________.

A) professional development B) committee work C) relationships D) self-motivation

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