Vocalics, also known as ______, is the study of a person’s voice.
a. paralanguage
b. chronemics
c. kinesics
d. haptics
a. paralanguage
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Which of the following approaches is best suited to assess whether there are causal relationships among variables?
a. focus groups b. surveys c. experiments d. content analysis e. ethnography
Answer the following statements true (T) or false (F)
Great delivery with nothing much to say isn't effective communication.
In her speech about homelessness in the United States, Charlotte becomes a bit emotional, her voice choking up a little. This causes Amy, an audience member, to become emotional too. What type of listening is occurring in this situation?
A) listening for information B) listening for pleasure C) listening to evaluate D) listening to empathize
Claire has had negative group experiences in college. She always seems to get stuck doing the bulk of the work, and her group members have always had terrible communication skills. Therefore, at work, when her boss proposes putting her on a task force, she is immediately apprehensive and fearful during the ________ phase of socialization.
A. antecedent B. encounter C. assimilation D. anticipatory