A nurse assesses a confused older adult. The nurse experiences sadness and reflects, "The patient is like one of my grandparents…so helpless." Which response is the nurse demonstrating?
a. Transference
b. Countertransference
c. Catastrophic reaction
d. Defensive coping reaction
ANS: B
Countertransference is the nurse's transference or response to a patient that is based on the nurse's unconscious needs, conflicts, problems, or view of the world. See relationship to audience response question.
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