Data mining can be used for each of the following purposes, except:
A) develop profiles of a firm's best customers
B) develop profiles of customers who tend to purchase competing brands
C) identify current customers who fit the profile of a firm's best customers
D) identify current customers who would be good prospects for cross-selling other products
B
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Which of the following best describes a strategic business unit?
A) the internal value chain of a company B) the supply chain of a company C) the key businesses that make up a company D) the key channel intermediaries of a service company E) the key competitors of a company
Which of the following is the least likely to enhance the job satisfaction of customer service workers?
A(n) _____ is a fee paid to a sales associate as a result of a sale
Fill in the blank(s) with correct word
Which of the following best describes direct effect?
A. It is the making of a decision by general agreement and in the absence of any voiced objection. B. It is the relinquishment of an obligation owed by another. C. It is a principle whereby a treaty may be invoked by a private person to challenge the actions of a state that is a party to the treaty. D. It is a principle that governments must make their rules, regulations, and practices open and accessible to the public and other governments.