Which of the following are basic assumptions that justify an analysis of the costs of quality?
A. Rules of thumb don't always work.
B. Failures are caused.
C. Prevention is more expensive.
D. Appraisal costs are less than prevention costs.
E. Performance can be learned.
Answer: B
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Rewrite the following procedure to reflect appropriate verb tense. Over 60% of the sample is returning the questionnaire
A manager has increased his effectiveness by clearly defining employee goals and ensuring each employee understands how to achieve them. The manager has high
A. empowerment. B. referent power. C. task structure. D. position power. E. consideration.
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