An emergency department nurse is caring for a 7-year-old child suspected of having meningitis. The patient is to have a lumbar puncture performed, and the nurse is doing preprocedure teaching with the child and the mother
The nurse's action is an example of which therapeutic communication technique?
A) Informing
B) Suggesting
C) Expectation-setting
D) Enlightening
Ans: A
Feedback:
Informing involves providing information to the patient regarding his or her care. Suggesting is the presentation of an alternative idea for the patient's consideration relative to problem solving. This action is not characterized as expectation-setting or enlightening.
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