A convenience store clerk was rude to Ms. Gonzalez, so she thought that the clerk may not be feeling well or that perhaps his work shift was too long. Ms. Gonzalez is engaging in
a. perspective-taking.
b. negative sanctions.
c. communication rules.
d. co-cultural communication.
e. sociological denial.
a
You might also like to view...
Research has shown that about 50% of husbands and 75% of wives have reported some sexual difficulty in their marriage. How can communication help them?
What will be an ideal response?
Briefly explain any two characteristics of informative speaking.
What will be an ideal response?
Leo knows that his low self-esteem has negatively affected his life. He is now determined to enhance his self-esteem through by learning to play the guitar. This is an example of using the strategy of
a. developing Plan B. b. developing hidden talents. c. developing new competencies. d. developing rational beliefs
Describe the principles for matching verbal style to the topic and the occasion It's best to carefully choose when to use tropes and figures and to choose to use them sparingly.
Answer the following statement true (T) or false (F)