Match the following:

Question

A) insurance verification representative
B) cal collector
C) refund specialist
E) cal office assistant
D) registered health information technician
F) admitting clerk
G) privacy compliance officer
H) payment poster
I) medical biller
J) medical coder

1) The position whose duties include reading Explanation of Benefits documents from insurance carriers and posting payments or adjustments to the appropriate accounts
2) The position that is responsible for registering and greeting patients
3) The position that manages the coding of diagnoses, procedures, and services
4) The position that contacts patients or insurance carriers to collect money owed to the medical facility
5) The position that handles administrative duties and is responsible for making a physician's office function smoothly
6) The position that is responsible for answering questions or explaining such topics as privacy regulations and living wills to patients and their family members
7) The position that obtains precertification and/or prior authorization of services
8) The position that reviews records for completeness, accuracy, and compliance with regulations
9) The position that submits insurance claims and enters patient data and charge information
10) The position that analyzes patient accounts to discern whether or not a refund is required

Answer 1

1) H) payment poster
2) F) admitting clerk
3) J) medical coder
4) B) cal collector
5) E) cal office assistant
6) G) privacy compliance officer
7) A) insurance verification representative
8) D) registered health information technician
9) I) medical biller
10) C) refund specialist