Social categorization theory states that
a. Personal and social identities create bias
b. Social categories are hierarchical
c. People discriminate within their social group
d. Most people are fair-minded
A
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Providing a client with reading material on racism in the workplace may be most appropriate and helpful for a client identified as the __________ type of the Scott and Robinson (2003) model?
a. Claustrophobic b. Empirical c. Optimal d. Noncontact
Building a bridge in the reframing technique means
A. Connecting the client and the helper B. changes the viewing of the problem so that is seen as more solvable C. use the nonjudgmental listening cycle to understand the problem. D A and C
In order to reflect feeling, the interviewer must first identify the presenting emotion. Which of the following is NOT a method to identify feelings?
A) ?Match one of the primary emotions to client behavior. B) ?With a closed question, ask the client to supply the missing feeling word. C) ?Ask an open question: "How do you feel about that?" D) ?Name the feeling expressed implicitly by client behaviors.
Discuss the three different types of prevention approaches outlined by the authors in the chapter.
What will be an ideal response?