The owner of Fiori Flower and Gift Shop has noticed a gradual decline in its number of customers over the last three years. The owner suspects that it is experiencing ________ due to the recent opening of a Kroger supermarket in the community.

A. Customer defection
B. Customerization
C. An ethical dilemma
D. Customer empowerment
E. Customer autonomizing


Answer: A

Business

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Threats, punishment, intimidation, and unilateral action are consistent with a ________ strategy for conflict management.

What will be an ideal response?

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In a lease contract, the title of goods is passed from the lessor to the lessee.

Answer the following statement true (T) or false (F)

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Garden Tool Company makes chain saws. Hadrian is injured while using a Garden saw and sues the company for product liability based on neg-ligence. To win, Hadrian must show that A) Garden did not use due care with respect to the trimmer

B) ?Garden used puffery in its advertising. C) Hadrian was not experienced in the use of trimmers. D) Hadrian was in privity with Garden.

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With respect to Case 1, the fundamental outcome variable for the study was ______.

A. the compensation of the physicians B. the speed for reimbursement C. patient satisfaction D. none of these

Business