Myths about conflict indicate:
a. Harmony is equally abnormal as conflict.
b. Conflict is inherently bad.
c. Conflict management should not exist.
d. Productive teams are productive because they do not allow conflict to happen.
b. Conflict is inherently bad.
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"In 1979, petroleum and natural gas contributed 67 percent of the total energy, while coal supplied only 30 percent. Electrical power increased from a negligible amount in 1900 to about 500 watts per person." The type of supporting material used in this example is __________.
A. definition B. statistics C. comparison D. testimony
If you are concerned about forgetting your speech, you should
A) read from a manuscript. B) make an impromptu presentation. C) memorize your speech. D) speak extemporaneously.
According to ________ theory, you can develop close relationships in both face-to-face and online contexts
a. Social information processing b. Social presence c. Social exchange d. Social feedback
When we, as listeners, focus on the message, we
A) attend. B) remember. C) understand. D) respond.